Then you've come to the right place.
Whether you have problems with orders, questions about the shop or need advice on our products, we are always happy to listen to you.

If you have any questions about an order, please use the contact form.
Please always include your order number and your full name so that we can assign your request to your order.

If you need advice or would like to get in touch directly, feel free to visit our social media channels. On Twitch, you can also ask your questions during the livestream and join the discussion with the community.

You can also send us ideas, suggestions, or criticism this way. We want to offer you a smooth shopping experience and are therefore keen to hear your opinion.